History
Mar 2026 - May 2026
May 2026
Maintenance
Maintenance - Load balancer resizing
25 May 15:00 - 25 May 16:20 2026 UTC
Estimated duration: 1 hour 20 minutes
Affected services:
Mobile Proxies
(portal-as) Global Proxy [all]
Mobile Global Proxies
(portal-hk) Global Proxy [mobile]
Global Proxies
(portal-ru) Global Proxy
+5 more
We are currently resizing part of our load balancer infrastructure.
This operation was started as part of an infrastructure adjustment. We do not expect a major impact, but users may experience a brief connectivity interruption while the change is being applied.
Our team is monitoring the operation and will update this page once the maintenance is completed.
Thank you for your understanding.
May 24, 9:00 PM
Incident
Brief connectivity disruption in Asia region
Affected services:
Indonesia Proxies
Thailand Mobile Proxies
United States Residential proxies
France Residential Proxies
We experienced a very short connectivity disruption affecting our Asia region.
The issue occurred during a planned load balancer operation performed by our infrastructure provider. This maintenance was not expected to impact traffic, but it briefly affected connectivity in the region.
Connectivity was restored quickly, and the region is now operating normally again.
We are following up with our provider to better understand why this maintenance caused an unexpected impact and to reduce the risk of similar issues in the future.
Thank you for your patience.
The issue occurred during a planned load balancer operation performed by our infrastructure provider. This maintenance was not expected to impact traffic, but it briefly affected connectivity in the region.
Connectivity was restored quickly, and the region is now operating normally again.
We are following up with our provider to better understand why this maintenance caused an unexpected impact and to reduce the risk of similar issues in the future.
Thank you for your patience.
May 25, 12:26 PM
Incident
US Region connectivity disruption
Affected services:
United States Mobile proxies
United States Residential proxies
United States Proxies
France Residential Proxies
Sessions
We've experienced a connectivity disruption affecting US traffic.
The issue was caused by a network component becoming unresponsive, which impacted traffic routing in the US region and connectivity with other regions as well.
Our team quickly identified the issue and restored service within 30 minutes.
All traffic is now back to normal.
We apologize for the inconvenience.
Our team will review the incident's source to reduce the risk of similar disruptions in the future.
The issue was caused by a network component becoming unresponsive, which impacted traffic routing in the US region and connectivity with other regions as well.
Our team quickly identified the issue and restored service within 30 minutes.
All traffic is now back to normal.
We apologize for the inconvenience.
Our team will review the incident's source to reduce the risk of similar disruptions in the future.
May 09, 1:20 AM